Frequently Asked Questions

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
We believe that our tenancy fees are competitive and transparent.

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

  • To view our selection of available properties to let please use the Property Search box
  • To register your requirements please click on the Register tab.

Please note that for your safety and peace of mind

  • All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety

All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

As a minimum we will require satisfactory references from your employer (or college), a previous or current landlord, and a credit reference report.

We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord’s bank account.

A security deposit of a minimum of one month’s rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Here you will find all our charges listed here upfront and you can ask our Letting Team if you want more information.

Payable in advance of the tenancy commencement

Minimum of £300 per property. All offers are subject to landlord approval, to secure a property a holding deposit of £300 is required. On successful negotiation, the holding deposit is deducted from the first month rent. In the event the offer is not accepted; the holding deposit will be returned to you in full.

1st month advance Rent – Variable as per the agreed rental figure for the property.

3% above Base Rate. Any rent late payment can be subject to an interest charge of 3% above the Bank of England Base Rate. The charge will apply for the period from the rent due date to the rent payment date.

Early agreement termination: Fee will be in accordance to the property monthly rent.

Late Rent Payment Charge: – 3% above Base Rate. Any rent late payment can be subject to an interest charge of 3% above the Bank of England Base Rate. The charge will apply for the period from the rent due date to the rent payment date.​

Providing a reference: We do not charge for any reference we provide to a landlord or agent of a future property rental at the end of the tenancy.

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